Utah Electronic High School A new horizon in education

HOW TO LOG-IN TO EHS

a) Where are my classes? Go to the log-in page at: http://ehs.uen.org/ Click the EHS Class Log-in link on the left side of the page.

Put in your username and password making sure you use only lowercase letters. If you copy and paste the username from the original e-mail message from EHS, be sure you haven’t selected any extra spaces at the beginning or the end. The first time you log-in, please change your password. Use the “Profile" link on the left side of the screen in the TOOLS menu. Do not change the username information.

Then click the log-in button. You are then at your custom EHS home page called “My EHS Home Page.” Your current classes are listed there.

b) What do I do if I've forgotten my password? If you've forgotten your password, you can use our Password Recovery page. The EHS server will send you a link via your e-mail address (on file at EHS) to change your password.

c) What if I've been dropped from my class for inactivity? You can contact your EHS teacher via e-mail and request to be re-enrolled. However, the better option is to stay active in the class making regular progress toward completion.

If your e-mail address is incorrect, you can request password or username help with our Help Request Form.

REGISTRATION:

To request a class, log-in to: http://ehs.uen.org/

a) How do I enroll in a class? The "class request form" is listed on the top right of your EHS home page. Your request is date-stamped. If you submit a second request, the first request is removed and replaced by the request with the later date. This effectively moves you DOWN the list and you'll wait longer to get into the classes you request. Requests are honored for students who are currently enrolled in 4 or less classes. When you have completed a class and your class count goes to 4 or below, your requests are processed as seats are available.

NOTE: Please be sure your school counselor has pre-approved the class, or it may not count towards your graduation. Also, be aware that each quarter class requires students pass a proctored final test before credit is awarded. Proctors must be Utah residents and be certified by EHS. Some proctors require a fee.

NAVIGATING EHS:

a) Where are my classes? Seat requests are processed by date as seats become available in classes. Log-in and your current classes are listed on your EHS home page in the middle area of the page.

b) Where is the "content" of my class? Click the class name from your My EHS page to enter your class. The class content is in the first two sections (topics) of the class. Topic 1 (About this Class) and Topic 2 (Class Content) contain all the things you need to learn.

c) What assignments do I need to do? Topic 3 (Assignments, Quizzes, Tests) contains all the things you need to do. Remember you need to complete all the assignments, quizzes and tests in this section before you are eligible to take the Proctored Final Test.

d) Where is the Proctored Test Area? Topic 4 (About the Proctored Final Test) contains instructions for arranging for and taking your proctored final test. Remember, you need to pass the final test to earn credit for the class.

e) Why does everything look different? EHS migrated to a new server in June/July 2009. All of the courses were reorganized to be in four sections (topics).

GRADE & ASSIGNMENT:

a) What do I do if my grade or assignment doesn't appear in my gradebook? Make sure you have submitted the assignment from the direct link to the assignment or test. It appears in the class in the third section (Topic 3) called Assignments, Quizzes, Tests.

b) How do I read what the teacher said about my returned assignments? Assignments are scored with comments in your gradebook -- simply click on the Grades link in your class to see your scores and teacher comments.

c) What if assignments were not graded even though they were submitted? Most assignments are graded within 3 days (not including weekends and holidays). If it has not been scored after 3 days (excluding weekends and holidays), you should check immediately to see if the assignment link says it was submitted. If you suspect there are problems, feel free to send a message to your teacher describing the problem. (You need not do this with all assignments – only if there is a question of whether they are actually being received.)

d) What if a link to an assignment website doesn’t work according to the instructions? Try again making sure you follow all the instructions. If you are sure it doesn’t work, send a note to the instructor telling the assignment number (e.g. 2.7, 3.5 etc.) and your difficulty. You are free to move to the next lessons while waiting for help. Occasionally, assignment websites have problems. Teachers try to quickly resolve the problems, but must sometimes wait for site developers to repair sites. In such cases, you need not wait to complete the assignments but may, instead, answer the questions as best you can by using other sites, asking people, and using common sense. After answering such questions as best you can, tell the teacher the site was down and the teacher will respond with any information that may be needed for the test.

e) How do I find out about grades, assignments received and what is due? Go to “Grades" on the Administration Menu of your class home page.

3) Should I "remove" the assignments "sent" and "read" from my gradebook? No, keep them there for reference so you can review the comments when you prepare for the proctored final test.

4) How do I submit an assignment? Assignments are submitted using the links in Topic 3 of the class.

For online text assignments, write your message (or assignment) using your word processor as normal. Then, copy and paste it into the assignment submission form, which makes the assignment available the teacher. Here’s how to do it:

a) Write your message or assignment using your usual word processor. Then save it on your computer with a title that includes your name and description of the message. As an example, if your name is Mary Jones submitting assignments 1.2-1.6, entitles it as: M.Jones assignment 1.2-1.6. (This will save your work on your local computer in case you need to review it later.)

b) Select all the verbiage for your assignment and copy it. (Copying text will put the text onto your computer's clipboard.)

c) Go to the Electronic High School Web site (ehs.uen.org) and login with your I.D. and password. Click on your class name and then scroll to the third area of the class called Assignments, Quizzes, Tests. Click the assignment.

d) Then click the [Edit Submission] button.

e) Paste your copied assignment into the Submission box (look for the label in red letters) at the bottom of the page.

f) Click the [Save Changes] button. Remember this step or the assignment will not be sent to your teacher.

For file submission assignments, create the file on your local computer. Then upload the file(s) using the file submission form, which makes the file(s) available the teacher. Here’s how to do it:

a) Create and then save the file on your computer making sure the file is less than 2 MB. Be sure you know where the file is located on your computer. (Usually it is in your user's Document folder.)

b) Go to the Electronic High School Web site (ehs.uen.org) and login with your I.D. and password. Click on your class name and then scroll to the third area of the class called Assignments, Quizzes, Tests. Click the assignment.

c) Click the [Choose file] button and then in the file navigation window navigate to your saved file, select your file and then click the [Open] button.

d) Click the [Upload file] button.

e) Some assignments also allow for a Notes section for you to send a note about your files to the teacher. If the [Edit] button is available in the Notes section, use that button to get the notes text-edit box and then compose your note to the teacher.

f) When you've uploaded your file(s) and composed your note, click the [Send for marking] button to submit the file(s) to your teacher for grading.

For quizzes or tests, click the test, answer the questions and submit the test for scoring. Here's how to do it:

a) Go to the Electronic High School Web site (ehs.uen.org) and login with your I.D. and password. Click on your class name and then scroll to the third area of the class called Assignments, Quizzes, Tests. Click the quiz/test.

b) Click the [Attempt quiz now] button.

c) Most quizzes allow only one attempt. If that's the case, your computer will warn you and will require you click the [OK] button to proceed to the test.

d) Answer all the questions.

e) Click the [Submit all and finish] button when you have completed the test. You'll be warned that you cannot change any answers after you submit the quiz/test. Click the [OK] button to submit the test for scoring. (Some tests are timed. Be sure to watch the time and finish within the time limit.)

f) The system will list your attempt. Click the [Continue] button to return to the front page of your course.

g) Click the Grades link in the Administration menu on your class front page. Your quiz/test score will be listed.

NOTE: if the test includes questions that must be graded by the teacher, the points for those questions will not be included until AFTER the teacher has scored your answers to those questions.

TESTS OR QUIZZES:

a) What if a quiz or test can’t be accessed?

i) If you are sure you are taking the correct test and still cannot take the test, try the following:

(1) Reboot your computer, make sure your Internet connection is working by accessing several different Internet sites.

(2) Login to the class at ehs.uen.org using your username and password.

ii) If you still have problems, please send the following information to the teacher via the message box:

1) Tell what happens when you try to take the test or quiz (screen messages?, error messages?, etc.)

2) Tell kind of computer operating system are you using? (Windows 2000, Windows XP, Macintosh, etc.)

3) Tell the browser are you using? (Windows Explorer, Firefox, AOL, etc.)

4) Tell if your Internet connection is dial-up (regular phone lines) or high-speed (DSL, cable).

5) Tell if you have tried to take the quiz on another computer.

c) What if the test or quiz CAN be accessed but doesn’t work properly?

i) Sometimes it helps to use Firefox rather than some other browser.

ii) Make sure you are clicking on the circle bubble rather than the letter of the desired answer.

iii) Make sure you conclude the quiz by clicking the submit button - you may have to scroll down to see this.

MISCELLANEOUS ISSUES:

a) What do I do if I am going to take a break from the class? Occasional breaks of up to 2 weeks are ok. If it will be longer 2 weeks, send a message to your teacher saying why you won't be working on the class so you don’t get removed automatically from the class.

b) How can I complete the class more quickly? It usually takes around 6 weeks to finish one quarter but some students finish it much more quickly by doing the following:

i) Always have your next assignment ready to turn in as soon as the old one is graded. (Read the teacher feedback on the old assignment and make corrections to your new assignment before you submit the new assignment - to show the teacher you are learning from the feedback.)

ii) Make sure assignments are correct with up-to-date requirements so that none have to be resubmitted. (Our curriculum is constantly being improved and some requirements change.) Having to resubmit assignments is the great obstacle to efficient completion.

iii) Always follow instructions carefully to avoid delays.

iv) If it is an emergency, send a message to the instructor via e-mail. Tell your desired completion date and the reason for needing to complete more quickly. Teachers will let you know what or if anything can be worked out. If you are a senior, do your work early so you avoid the rush at the end of the school year! Seniors must complete their coursework by April 15 and their proctored exams by May 1.

c) How is cheating dealt with? Any student involved in cheating (one who receives work or sends work from/to others) may be deleted from the class and/or have credit deleted. Repeat offenders may lose the option to take any class at EHS.

Students are responsible for keeping their own work secure.